Get Ashley Homestore Official 50% Off ! The world’s largest manufacturer of home furnishings
The Ashley family of companies—which includes Ashley Furniture Industries, LLC, the world’s largest manufacturer of home furnishings, Ashley Global Retail, LLC, operating Ashley and Ashley Outlet retail stores and website, and Ashley Distribution Services, Ltd., which delivers over 30 million pieces of furniture annually—is dedicated to keeping the “home” at the forefront of all we do. Change, as we’ve learned, is inevitable, unrelenting, and can often arrive without warning. But one thing has not changed. And that’s the commitment of the Ashley family of companies to caring for our communities, protecting our environment, investing in medical innovation, educating our future generations, and serving our valued customers and teammates. The future may not be certain. But our dedication to ensuring it’s bright for those we serve, will always be!
Online Purchase Return
Items delivered by Standard Shipping that were received damaged or have a manufacturers defect:
if you received your order by Ground Shipping and the merchandise was damaged in shipping or if you wish to return it, please call customer care within 72 hours. Once the item is received, we will refund the cost of the item excluding shipping and handling fees. For other issues concerning Standard Shipping orders, call us within 30 days after delivery and we will either repair or replace the item. Not completely satisfied? We accept the return of Standard Shipping item(s) within 30 days of delivery. For Standard Deliveries where a manufacturing defect is discovered after the 30-day return period, consult the manufacturer's warranty, if any. Please note, return shipping fees apply. In many cases, we can provide you with replacement parts and service as needed.
How do I know what my online protection plan covers?
Our online protection plan provider is GBS. They offer three different protection plans; Furniture Protection Plan, Outdoor Protection Plan, and Adjustable Base Protection Plan. Please check the brochure below for details on your coverage.
Brochure link: https://www.ashleyfurniture.com/on/demandware.static/-/Library-Sites-AshcommSharedLibrary/default/dwa3fc8c71/images/furnitureprotection/AHS_FPP_Brochure.pdf